Documents have exported but some cannot be found in Dimensions

One cause can be a recent upgrade or migration where the Broker service (which transfers documents from Capture to Dimensions) is running on both the old system and the new one.
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If this is the case then documents export to either system and so may be in the old Dimensions database rather than the new database.
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This requires checks on both the Capture system and the servers so please see the following Get support in Access Capture and reference the title of this article.