The most common reason for this is that there is a difference between the total values of the line items when compared with the total value of the invoice (the invoice values entered on the right hand side of the verify screen).
If the total of each column on the line items does not add up to the main invoice values, Financials will discard the line items when the invoice comes into Financials.
When processing and adding line items please ensure that the total of each column adds up to the total of the main values - if they do not, Capture will warn you of this and place a yellow exclamation mark against the main values.
If a transaction has come through to Access Financials without any detail lines, you will need to delete the invoice from Financials and re-process this.
Detail lines not being pulled through into Access Financials
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