Follow these steps to update the password used for the ADM integration. You may need IT assistance. If you are an Access Hosted customer, contact support and reference this article. See Get support in Access Capture.
Log in to the server that runs the Access Readsoft Broker Service Windows service.
Open Windows Explorer and go to the broker application program files (usually C:\Program Files (x86)\Access Applications\Access ReadSoft Online Integration).
Find the Readsoft Broker Service.exe config file (it will show as Type: CONFIG).
Open the file in Notepad.
Find the <ADM> section.
Find the line: <add key='Password' value=
Update the value to the correct ADM password.
Save the file, then open Services on the server.
Find the Access Readsoft Broker Service and click Restart.
Your integration password is now updated. ⚠️ Warning: Re-verifying documents that previously showed a Document Export Failed error will create a duplicate entry in Dimensions. You may need to delete the first entry, which was processed without an ADM document attached.