Error - 'Cant reach this page when trying to access the Capture web page'

Please identify if this is affecting all Capture end users or just one end user? There could be an issue with the end users internet/network as if the Access Support team are able to access the web page ok.
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Please try another web browser to see if the Access Capture link works.
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Below is a webpage found on Google of things you can try to resolve this issue.
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​https://kinsta.com/knowledgebase/this-site-cant-be-reached/#:~:text=Restart%20your%20internet%20connection.,Flush%20your%20DNS%20cache.
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Finally please add Capture to your exceptions list on your firewall if you look after your own servers and they are not hosted by Access.