This happens when the system can see the document has more than one page and needs a user to confirm if this is meant to be a single document together, or if they need to be split. To do this follow the below steps.
From the main document view, under Status put Document Pending Manual Separation to filter the transactions.
From this screen, click on the document Track ID to open it.
Click on Open In Office.
Verify if this is all meant to remain together, if so, just click OK in the bottom right corner.
This will show an All done! Confirmation message, to which the window can be closed.
The document has now been verified and you should now be able to view this in the normal manner.
This can be completed under an Admin account, or under a User account that has Manual document separation (Split) as a permission.