Usage notification for 'customer name' email

The email notification is generally sent to only those recipients as specified in the Notification service settings within Access Capture.
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This particular email notification is merely to warn you that the customer account within Access Capture has reached it's annual renewal cycle.
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The renewal should be automatic, therefore there is nothing for you to do.
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Access monitor document volumes and so if you have reached or exceeded your limit then they will be in touch to discuss your requirements but until then you can continue using the software.
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However if you are unsure and want to double check all is ok, you can contact your account manager to discuss your arrangement with the Access Capture solution.
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Alternatively please see the following Get support in Access Capture and reference the title of this article.