This problem may be experienced by users who have the Two-factor authentication setting enabled on their Evo Account.
It is likely that in the web browser you are using and logged in to Evo, that there is a communication error or issue with the validity of the 'token' which is generated when you initially confirmed the Two-factor authentication prompt on signing in to Evo.
To resolve this, you need to 'force' another Two-factor authentication prompt on signing in to Access Evo.
To do this, simply sign in to Access Evo from a new browser or another PC and when prompted to, enter your two-factor authentication.
This will reset any issues with the 'token' and validity of the 'token' and allow you to access Capture again.
